Tqm Essay Example | Topics and Well Written Essays - 500 words

Tqm - Essay Example implement total quality management, lead to operations that are cost effective in terms of both corrective and preventive maintenance, better performance, and the result will be loyal customers who are satisfied. There are various methodologies that are applied in TQM so that it works and achieves desired results. In addition, for TQM to work there should be a hundred percent commitment from all the people involved in the organization. This commitment includes all persons in the organization, from the top-level managers to the line managers. The managers should understand and be able to harness all the principles applied in TQM. Selling of goods and services that are of high quality to customers are one of the methodologies that are used in TQM and the company should provide a service that is outstanding to the customer. TQM entails having a detailed process so that the company produces products or services that are satisfactory to the customers. Employees can enhance detailed processes, and they can do so by rejecting unsatisfactory products. Thus, rejecting unsatisfactory products will prevent the end users who are the customers from rejecting the services and products. A company that is implementing TQM should have a steering committee which will be responsible for making projects, project teams, and monitoring of the improvements made by the committee. These teams may be of two types, and will focus on internal and external issues respectively. Having long term thinking is a methodology that is essential in TQM; this may take up to five years for a company to implement TQM. Long term thinking is implemented by having a yearly review so that it can strengthen the company’s vision. Revision of the company’s mission is also done so that the customer is able to get his/her required needs that also changes from time to time. Even though the mission of the company might change, the overall vision of the TQM usually remains the same. Moreover, for TQM to be