2- 527 abdul Assignment Example | Topics and Well Written Essays - 750 words

2- 527 abdul - Assignment Example For instance, the ISO 9660 standard defines a file system used by CD-ROM media. ISO relies on eight guiding principles for the development of quality products and services, and they are important in improving professionals and other management staff (GCC Standardization Organization, 2014). First, ISO focuses on customers’ wants and customer service. Ideally, every business should relate to customers’ needs and aim at satisfying their needs, or exceeding customers’ expectations (GCC Standardization Organization, 2014). The benefits of this principle included increased profits, customer loyalty, and greater efficiency related to customer satisfaction. The second principle is collaboration of people. This principle states that a company is incomplete without staff and their talents and skills should contribute to the success of the company (GCC Standardization Organization, 2014). The principle promotes creativity and innovation in an organization, employees feel motivated when they use their skills thus, they maximize their abilities, and each employee is accountable for his or her actions. Process approach is the third principle. The principle defines the processes used in order to promote speed and efficacy of activities (GCC Standardization Organ ization, 2014). It is important since it reduces expenses, improves effectiveness of resources, and boosts the productivity of an organization (ISO, 2014). Another principle is leadership. An organization should have defined goals and employees should aim at achieving them. The primary benefit of this principle is employee involvement. Other principles include system approach to management, continuous improvement, logical-based approach, and beneficial supplier relations. ISO standards states that all these principles, aim at cost reduction, efficiency and increased productivity in an organization (GCC Standardization Organization, 2014). The ISO development process involves various